About Us
Experience, innovation, and people-first solutions – Palco is redefining self-direction nationwide.
Our Mission
Our mission is to challenge the status quo of self-direction by combining innovation, technology, and human dignity. We exist to evolve traditional systems and reimagine smarter, bolder solutions that put power back in people’s hands.
Our Values
Challenge the Norm
Push boundaries. Break molds. We embrace change, question convention, and pursue bold ideas that redefine what’s possible.
Data Driven
Smart decisions. Tech-enabled solutions. We leverage data, insights, and emerging technologies to drive better outcomes.
Inclusive by Design
Diverse voices. Everyone counts. Every perspective matters, fueling stronger teams, deeper trust, and better decisions.
Empowered Autonomy
Choice matters. We trust clients and team members to lead with confidence and own their paths forward.
Expert-Led, Human-Centered
Knowledge in action. Expertise drives solutions, but empathy and a people-first mindset make them meaningful.
Trust Built Daily
Integrity always. Transparency, accountability, and consistent follow-through earn trust in every interaction.
Resilient & Future-Focused
Enduring expertise. Shaping tomorrow. We stay grounded in what works while actively building what’s next with agility, optimism, and purpose.
Your Local Palco Support Team
Alicia Paladino
Chief Executive Officer
Kady Hetherington
Chief Operating Officer
Victoria Evans
Chief Compliance Officer
Adam Zamora
Director, Business Development
April Carchedi-Patel
Product Strategy Manager
Spencer Griffin
RFP Manager
Cody Waits
Director, Operational Training and Communication
Want to Learn More About Palco?
Explore who we are, what we’re building, and how you can be part of our mission.