Serving the Gem State since 2023

Since 2023, Idaho has partnered with Palco to bring next-generation self-direction to life—powered by innovation, backed by experience, and built for people. As a national leader in financial management services (FMS), we’re here to streamline systems, simplify processes, and support participants with tools that work.

We provide:

Accurate, on-time payroll processing

Tax withholding, filing, and payments

Compliance-driven financial oversight

Support brokerage services

Modern, user-friendly technology

Responsive, knowledgeable service

Programs We Support in Idaho

Palco proudly provides financial management and support brokerage services for two key Idaho waivers:

  • My Voice, My Choice – Idaho’s self-direction program as an option under the Developmental Disabilities Waiver for Medicaid-eligible adults. For more information, click here.
  • Family-Directed Services (FDS) – Offers parents of children with developmental disabilities more choice and flexibility in purchasing the services and supports their children need.

Our role is to simplify complexity and support self-direction with clarity, accountability, and purpose.

Downloadable Forms - All In One Place

Our form library is built for ease—giving you quick access to everything you need to manage FMS and support brokerage for Idaho. Your one-stop shop—download, complete, and submit your forms.

Enrollment: How to Get Started

Palco offers Guide Training for new participants, interested in using Palco, every week. Click here to register for Guide Training with Palco! If you do not see a day/time that works for you, just reach out to us and we can schedule you an individual appointment. To view Palco’s Guide Training Manual click here.

Participants and workers of the Idaho self-direction programs may contact Palco to get started.

Palco is here to provide the tools, technology, and partnership to help make self-direction work for you.