Serving Veterans Across the Country since 2009

Since 2009, Palco has worked with the U.S. Department of Veterans Affairs-funded Veterans-Directed Home and Community-based Services (VD-HCBS) to bring next-generation self-direction to life—powered by innovation, backed by experience, and built for people. As a national leader in financial management services (FMS), we’re here to streamline systems, simplify processes, and support participants with tools that work.

We provide:

Accurate, on-time payroll processing

Tax withholding, filing, and payments

Compliance-driven financial oversight

Modern, user-friendly technology

Responsive, knowledgeable service

Programs We Support for Veterans

Palco proudly provides financial management and support brokerage services for two key Veterans-Directed Home and Community-based Services waivers:

  • New Mexico Veteran Directed HCBS – We carry out our work through a partnership with the Veterans Administration Medical Center and the New Mexico Aging and Disability Resource Center.
  • Southwestern Ohio Veteran Directed HCBS – We carry out our work through a partnership with the Council on Aging of Southwestern Ohio.

Downloadable Forms - All In One Place

Our form library is built for ease—giving you quick access to everything you need to manage FMS for our Veterans programs. Your one-stop shop—download, complete, and submit your forms.

Enrollment: How to Get Started

Veterans programs self-directing participants can meet with their case manager to create a person-centered service plan (PCSP) and complete both initial and annual enrollment forms—either electronically or in writing.

Participants and workers of the Veterans programs may contact Palco to get started.

Palco is here to provide the tools, technology, and partnership to help make self-direction work for you.