Financial Management Services (FMS)
Built for Self-Direction, Backed by Experience
25+ years of experience
10,000+ participants served
23,000+ workers across multiple states
Financial Management Services (FMS) are the backbone of self-direction. Palco helps individuals manage the financial and administrative responsibilities that come with directing their own care—everything from hiring workers to handling payroll, taxes, and required program documentation.
Depending on the state or program, FMS may be called something different, such as Fiscal Intermediary (FI), Financial Agent, or Vendor Fiscal Services. No matter the name, the goal stays the same: to make self-direction simple, compliant, and stress-free.
Onboarding, Enrollment, and Guidance Every Step of the Way
Help with Program Setup and Design
Call Center Support
Labor Compliance
Handles Payroll, Purchasing, and Tax Processing
Reduces Administrative Burden
How FMS Supports You
Participants / Employers
As a participant directing your own care, Palco helps you manage the financial and administrative tasks behind your support services. We take care of payroll, taxes, and required reporting so you can focus on living independently and confidently making choices about your care.
Workers / Employees
Whether you’re a caregiver, DSP, attendant, or support worker, Palco ensures you’re set up properly, paid accurately, and supported throughout the process. Our goal is to make it easy for you to start work, track your time, and receive payment on time.
Partners
For state agencies, MCOs, health plans, and community partners, Palco provides a trusted FMS infrastructure that strengthens program integrity, increases efficiency, and reduces administrative burden. We help ensure compliance, accurate reporting, and streamlined operations at every level.
Case Management
Case managers rely on us to provide clear, accurate information that supports timely service planning and enrollment. Palco simplifies processes, provides training resources, and ensures the individuals you serve stay on track with program requirements.