The Future of LTSS is Self-Directed
Self-direction is no longer a fringe model — it’s a scalable, person-centered solution driving better outcomes and satisfaction across the board. Palco partners with MCOs and payers to operationalize self-direction with intelligence, compliance, and unmatched tech.
Why Partner with Palco
Outcomes That Matter
Self-direction boosts member satisfaction and quality of life while reducing turnover and institutional costs. Palco helps you track those metrics — and improve them.
Compliance You Can Trust
Palco’s systems and processes are built to align with CMS guidelines, HIPAA, state-specific policies, and evolving regulations. Clean audits are just the beginning.
Scalable, Flexible Technology
We don’t patch together systems — we built platforms that drive real results.
Our Tech Suite and Services
Enrollment – Intake
Smart onboarding with digital workflows, real-time progress tracking, and customizable eligibility logic. Say goodbye to manual forms and paper chaos.
Case Management – CMP
Centralized care planning, budget tracking, and participant profiles. Built to integrate, adapt, and actually make sense for teams on the ground.
EVV, Payroll – Connect
A secure, mobile-friendly portal for participants and caregivers to manage timesheets, view payments, and communicate with support. Empowering users with transparency and control.
How We Deliver
- Streamlined onboarding + better member experience
- Reduced churn through improved caregiver engagement
- Data-driven insights and real-time reporting
- Integration with existing systems for zero disruption