Palco selected as financial management services vendor for state of West Virginia supporting people using self-directed care.

Financial management services company expands to 11 states,will serve West Virginia’s Department of Human Services, Personal Options Program. Palco, a financial management services company focused on empowering independence for long-term care Medicaid service recipients receiving support services at home or in community-based settings is expanding its service area to an 11th state: West Virginia. The company…
Don’t Settle for Subpar

Changing your Financial Management Service (FMS) provider in self-direction can feel like a daunting task, but it does not have to be with a qualified vendor. Partnering with a vendor who is seasoned in FMS work and has successfully transitioned many large programs can make a world of difference. Palco knows that the most critical…
Palco Re-Awarded Self-Direction Home Care Contract by State of Colorado

Palco, the nation’s first leading provider of financial management services (FMS) toMedicaid self-directed care programs, announced today the re-award of a contract fromthe State of Colorado’s Department of Health Care Policy and Financing foradministration of the state’s Consumer-Directed Attendant Support Services (CDASS)program. Palco has partnered with the State of Colorado since 2019, empowering independencefor over…
Care is a Click Away

On December 12, the Centers for Medicare & Medicaid Services (CMS) presented guidance* to states to leverage worker registries to boost beneficiaries’ access to home- and community-based services (HCBS). While the American Rescue Plan Act (ARPA) helped HCBS programs tremendously, ARPA says that “states must use funds to implement or supplement activities to enhance, expand,…
Depression During the Holidays

We’ve all heard and read about depression during the holiday season, but it can especially ring true for seniors and people with disabilities for a myriad of reasons. There is also tons of real data to back up the fact that a countless Americans feel this burden during this season. Along with that data, as…
What is Self-Direction?

Self-direction is a model of long-term care that helps people—of all ages with varying disabilities—live independent lives in their own homes. Self-direction began in the 1980’s during a movement to de-institutionalize people with disabilities from settings like nursing homes and hospitals and get them back into the community receiving their care. According to the AARP…
Palco Newsletter – Q3 2023

Click here to read Palco’s Quarter Three Newsletter for 2023.
Pets and Disabilities

September is National Service Dog Month! National Service Dog Month is a month-long celebration honoring the hard work and life-changing impact service dogs make on people with disabilities every day. Service dogs and other pets can make a huge impact on the lives of people with disabilities and their families. by Spencer GriffinCommunications Director
Recruiting Quality Caregivers

Choosing the right caregiver for yourself or a loved one is a major decision. There are many options to consider when hiring, and resources at times can be overwhelming. According to the CDC, there will be 71 millon people 65 and older when all the baby boomers are at least 65 in the year 2030[1]….
Understanding and Preventing Fraud, Waste, and Abuse within a Self-Directed Service Delivery Model

Fraud, waste, and abuse is a common phrase heard throughout the medical and social services industry. Understanding what this means and how to prevent it is a key concern for state Medicaid agencies, managed care organizations, and self-direction program staff. We’re going to break down each of these topics and provide examples of steps you…