Faster, streamlined online enrollment.

Intake is Palco’s fully digital, guided enrollment system designed to make self-direction enrollment faster, easier, and more accurate than ever before. With smart workflows, real-time updates, and built-in validations, Intake removes the traditional barriers that slow down the enrollment process—giving participants, workers, and support teams a smooth, error-free experience from start to finish.

This innovative system modernizes how self-direction enrollment is completed, offering a streamlined, intuitive process that supports program growth, reduces administrative burden, and eliminates the delays of manual paperwork.

Why Intake Changes Everything

By eliminating repetitive data entry, multiple signatures, and mailing delays, Intake transforms a historically cumbersome FMS enrollment process into a simple, modern experience. This digital-first approach offers:

  • Fewer errors and faster approvals
  • Instant submission with no travel, printing, or mailing
  • Better accuracy and complete transparency

A smoother experience for participants, workers, case managers, and program partners. Scale your self-direction program with confidence and compliance.

Faster, Simpler, and More Accurate Enrollment

Intake allows enrollments to be completed online in as little as 3 minutes—with no printing, mailing, or waiting for documents to arrive. Every step is guided, ensuring required fields are completed correctly and preventing common mistakes before submission.

Support staff can follow each enrollment in real time, helping resolve issues quickly and preventing bottlenecks or gaps in care. With clear visibility into progress and status, everyone stays aligned from the moment enrollment begins.

Key Benefits of Intake

Elimination of Repetitive Data Entry
Smart workflows reduce duplicate information and save valuable time for enrollees.

Online Signature Creation
Sign forms digitally and securely—no printing or scanning required.

Upload Document Feature
Easily add required documents directly from a computer or mobile device.

Visual Enrollment Cues
Clear indicators show what’s complete, what’s needed, and what’s next.

Enrollment Countdown Tracker
Stay on top of deadlines and reminders with built-in alerts.

Real-Time Enrollment Dates and Status Tracking
Everyone involved can view progress and updates instantly.

Downloadable Forms for Visibility
Access and review forms anytime for added clarity and consistency.