Proudly Serving Maine Since 2023

Since 2023, Maine has partnered with Palco to bring next-generation self-direction to life—powered by innovation, backed by experience, and built for people. As a national leader in financial management (FMS) and support broker services, we’re here to streamline systems, simplify processes, and support participants with tools that work.

We provide:

Accurate, on-time payroll processing

Tax withholding, filing, and payments

Compliance-driven financial oversight

Support brokerage services

Modern, user-friendly technology

Responsive, knowledgeable service

Programs We Support in Maine

Palco proudly provides financial management and support brokerage services for three key MaineCare waivers:

  • Section 18 – Home and Community-Based Services for Adults with Brain Injury
  • Section 20 – Home and Community-Based Services for Adults with Other Related Conditions
  • Section 29 – Home and Community-Based Benefit for individuals with Intellectual Disabilities (ID) or Autism Spectrum Disorder (ASD)

Our role is to simplify complexity and support self-direction with clarity, accountability, and purpose.

Downloadable Forms - All In One Place

Our form library is built for ease—giving you quick access to everything you need to manage FMS and support brokerage for MaineCare. Your one-stop shop—download, complete, and submit your forms.

Enrollment: How to Get Started

MaineCare self-directing participants can meet with their case manager to create a person-centered service plan (PCSP) and complete both initial and annual enrollment forms—either electronically or in writing.

Participants and workers of MaineCare and those eligible for adult developmental services may contact a case management agency in their area to get started. For further questions, contact Palco support.

Palco is here to provide the tools, technology, and partnership to help make self-direction work for you.

Maine FMS Transfer Schedule

Open Enrollment allows members to change FMS contractors quarterly. Transfer paperwork must be received by the new FMS, and the member’s start with the new FMS music occur on set dates. These dates are not able to be changed due to strict payroll schedules.

Members should speak with their case manager, current FMS, and new FMS to understand what transfer paperwork is required.

Please reach out to customersuppport@palcofirst.com with any questions.

Last Transfer Date to Palco Pay Period Timesheets Due First Payday with Palco
12/14/2025 12/14-12/31/2025 1/1/2026 1/8/2026
3/22/2026 3/22-3/31/2026 4/1/2026 4/8/2026
6/14/2026 6/14-6/30/2026 7/1/2026 7/8/2026
9/20/2026 9/20-9/30/2026 10/1/2026 10/8/2026
12/16/2026 12/16-12/31/2026 1/1/2027 1/8/2027