Pathways by Palco

News. Updates. Resources. Practical tips, expert guidance, and helpful ideas to make self-directed care easier.

Tips for Navigating IEPs

The new school year kicking off can bring both excitement and stress! While many families are preparing for the first

Recruiting Quality Caregivers

Choosing the right caregiver for yourself or a loved one is a major decision. There are many options to consider

Understanding and Preventing Fraud, Waste, and Abuse within a Self-Directed Service Delivery Model

Fraud, waste, and abuse is a common phrase heard throughout the medical and social services industry. Understanding what this means

Palco Program Spotlight – Colorado

Colorado Consumer-Directed Attendant Support Services program (CDASS) In 2019, Palco began partnering with the Colorado Department of Health Care Policy

Palco Newsletter- Q2 2023

Click here to read Palco’s Quarter Two Newsletter for 2023.

ADA

The Americans with Disabilities Act (ADA) is a wide-ranging federal Civil Rights act that was passed and signed into law

An Earned Wage Solution for the 21st Century Caregiver

“Accessing my pay when I need it has brought me major stress relief when it comes to putting gas in

Implementing EVV in Self-Direction

In case you missed it, the 21st Century Cures Act requires states to use Electronic Visit Verification (EVV) for any

Diversity, Equity, and Inclusion Include our Aging and Disabled Neighbors

Many people working at Palco have the shared experience of family members or close friends with special needs that require

Summer Safety and Free Fun for Seniors and People with Disabilities

Getting out and having fun in the sun is always one of the exciting parts of summer, but for aging

The Right Selection for Self-Direction

Learn about the advantages Palco’s partners have access to! Advantages ✔ Innovative modern technology with live and local service professionals

Quality Customer Service Matters

The components of a good customer service team consist of creating best practices to help the company develop highly effective

FMS Roles and Responsibilities with Taxes

As the 2022 tax season comes to a close, self-directed stakeholders may be curious about the role the Financial Management

Think Palco First

The most dangerous phrase in language is, we’ve always done it this way. -Grace Hopper In order to evolve and

Palco Program Spotlight- Ohio

Less than a year ago, Palco partnered with the Council on Aging of Southwestern Ohio to serve as the Financial

Why FMS Ownership Matters

The Financial Management Services (FMS) industry has seen tremendous growth in the last decade due to an increasing demand for

Employer Responsibilities In Self-Direction

Self-Direction: A Medicaid Long-Term Care Model Self-direction is a Medicaid long-term care model that supports the chronically ill, older adults,

Impact of Cloud-Native Services on FMS

An overview of the impact and benefits of cloud-native software for financial management services (FMS). At Palco, we want to

Support Coordinator Toolbox

The role of a Support Broker in self-direction ensures participants and employers have the support and guidance they need to

Wages Now

How Does Wages Now Work? You can access your wages through the Money Network Card’s easy access portal at any

Plant Your Future with Palco

A 25-year Story of SuccessPalco has provided FMS services since 1999, starting in Arkansas, which was the first state to

CO CDASS MMES Now Available Digitally

The Monthly Client Expenditure Statement (MMES) for each member is now electronically available in the Palco Case Management Portal (CMP)

2022 Financial Management Services End of Year Memo

This memo will answer some frequently asked end-of-year questions as well as tell you what you can expect from Palco

Colorado EVV Strike Protocol Reminders & Resources

This notice is only for CDASS Members or Authorized Representatives who are required to use EVV. In Colorado, CDASS Members/Authorized